Pre-Registration Specialist

Job Description

REQUIREMENTS

• High school diploma or equivalent required.
• Two or more years of experience in patient registration, pre-registration, patient access, or medical billing.
• Knowledge of insurance, medical terminology, scheduling workflows, and prior authorization processes.
• Comfortable using EHR systems, payer portals, data entry tools, and standard

RESPONSIBILTIES

• Complete patient pre-registration by phone or digital intake before scheduled appointments.
• Verify and update demographic, insurance, provider, emergency contact, and financial information in the EHR.
• Confirm insurance eligibility, benefits, referrals, and prior authorization needs.
• Explain patient financial responsibilities and securely collect payments when needed.
• Manage EHR work queues and collaborate with clinic, billing, and scheduling teams to resolve registration issues.

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