Data Entry Associate
Job Description
REQUIREMENTS
- High school diploma or equivalent required; associate’s or bachelor’s degree in business, healthcare administration, information technology, or a related field is a plus
- 0–2 years of experience in data entry, administrative support, or a healthcare related role
- Excellent typing speed and accuracy with a minimum of 40–50 WPM
- Strong attention to detail with a high level of accuracy in data entry and record keeping
- Proficiency with Microsoft Office Suite especially Excel, Word, and Outlook
- Experience with electronic health record systems, CRM software, or database management tools is a plus
- Strong organizational and time management skills with the ability to meet deadlines
- Excellent written and verbal communication skills
- Self-motivated, reliable, and able to work independently in a remote environment
- Ability to handle sensitive client and organizational information with discretion and professionalism
- Genuine passion for behavioral health, wellness, and making a positive impact in the community
- Bilingual skills are a welcome bonus
RESPONSIBILITIES
- Accurately enter, update, and maintain client records, program data, and operational information across company databases and systems
- Review and verify data for accuracy, completeness, and consistency prior to entry
- Process and manage incoming data from multiple sources including clinical, administrative, and operations teams
- Identify and correct data discrepancies, errors, and inconsistencies in a timely and thorough manner
- Generate and compile data reports for internal departments and management review
- Maintain organized and up-to-date digital records and filing systems in compliance with company policies
- Collaborate with cross-functional teams to ensure data integrity and workflow efficiency
- Assist with data migration, data cleansing, and database management projects as needed
- Handle all client and organizational data with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulations
- Respond to internal data requests promptly and professionally
- Identify opportunities to improve data entry processes and communicate recommendations to management
- Provide general administrative and operational support as required
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