Account Manager II

Job Description

REQUIREMENTS

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Candidate must be fluent in Arabic.
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor’s degree in Business, Economics, or a related field.

RESPONSIBILITIES

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners’ performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

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