Technical Product Manager

Job Description

REQUIREMENTS

• Bachelor’s Degree in a technical discipline, or equivalent work experience. MBA or other advanced degree a plus.
• 3+ years of product management experience, ideally on an existing product through a growth or scaling phase
• Technical fluency enabling credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated
• Experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and driving alignment without direct authority
• Demonstrated track record of translating customer needs into shipped product through direct research, sales partnership, or usage data
• Experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise
• Experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands
• Experience working with sales and marketing on launches, pricing inputs, or positioning
• Authorized to work from home location; Fingerprint does not sponsor visas; some regulatory restrictions apply in certain countries

RESPONSIBILITIES

• Onboard and set up our client’s deployments (org/project/environment setup, keys, SDK/application settings)
• Configure product behavior and controls (rules, policies, allow/deny lists, thresholds, feature toggles where applicable)
• Manage permissions and access (roles, scoped access, key management, auditability)
• Monitor health and ensure operational reliability (alerts, status/diagnostics, usage & limit visibility, error observability, troubleshooting workflows)
• Dashboard experiences for admins and operators: define coherent admin UX in the Dashboard, including configuration and management UI that maps to object model; permissions and access management experiences; clear system status, diagnostics, and guided remediation; cohesive terminology and workflows that match APIs and MCP
• Management APIs as a first-class product surface: define/maintain object model (orgs, projects, environments, keys, configs, permissions) and ensure consistency; drive API lifecycle management (versioning, migration plans, deprecation policy, breaking-change governance); ensure enterprise-grade concerns are addressed (authn/authz patterns, regional/residency constraints, rate limits/quotas, audit logs); maintain developer experience quality (docs, examples, SDK ergonomics, error design, idempotency & pagination conventions)
• MCP experiences for setup and management: agent-friendly management actions and safeguards (permissions, confirmations, least-privilege); consistent semantics between MCP tools and Management APIs; workflows that reduce operational toil for customers and internal teams
• Roadmap, prioritization, and cross-surface governance: write crisp PRDs; drive design/governance for cross-surface decisions; coordinate planning and dependencies across engineering teams, design, and GTM; keep user workflows cohesive across surfaces
• Launch & customer enablement: own documentation updates, migration guides, and runbooks; partner with PMM/CS for enablement materials and best practices; ensure releases are usable end-to-end across UI, APIs, and MCP with clear communication and rollout plans

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