Solutions Engineer

Job Description

REQUIREMENTS

• Previous experience in a merchant facing role with a complex API product, ideally in payments
• Confidence and ease in leading discovery sessions and working with technical counterparts at some of the largest merchants
• Deep interest or knowledge about tech. Being able to understand, explain, and design complex technical specifications is key.
• Creativity and improvisational skills. Rarely are two merchants alike, and you don’t always have days to prepare for them.
• Great communication & presentations skills – you can make the complicated sound simple and interact with stakeholders, technical and non-technical, alike
• A collaborative approach – to efficiently work with clients, partners, and internally, with Product, Engineering, and Sales
• Drive and motivation; we’re growing fast and we want you to grow with us!
• Someone who gets things done and makes an impact
• Experience working in a fast-paced and scaling environment

RESPONSIBILITES

• Working closely with our growing sales team to identify merchant pain points; and consulting with those merchants on the value of our client to address those pain points
• Providing technical expertise to the sales team to partner with them in business development
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Driving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more
• Collaborating with our Product team, using your market learning to identify feature enhancements, as well as new features entirely, that we can bring to market to best serve our merchants

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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