SMB Account Manager

Job Description

REQUIREMENTS

• BSc/BA in business, engineering, economics, or a related field preferred
• Proficiency with Excel, Google Sheets, or other formula-based tools
• Fluency in both English and Arabic
• Strong communication skills with a “get it done” mindset
• Ability to work independently as a self-starter to meet monthly targets and objectives

RESPONSIBILITIES

• Build and maintain strong relationships with a portfolio of Small and Medium Restaurant Accounts in the UAE
• Organize and conduct proactive face-to-face meetings with partners to drive engagement
• Cross-sell and upsell key Deliveroo services to maximize partner value
• Lead initiatives to improve partner performance and execute joint growth strategies
• Independently diagnose, resolve, and report on key performance KPIs within the assigned portfolio
• Proactively identify growth levers and inefficiencies to implement scalable solutions

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