Service Representative

Job Description

REQUIREMENTS

• 2+ years of property/casualty experience required
• Understanding and knowledge of personal and commercial policies
• Strong written and verbal communication skills
• Ability to work independently and be self-motivated
• Good Interpersonal Skills
• Strong organizational skills and attention to detail
• Good Analytical Skills
• Proficient with MS Office products
• Access to High-Speed Internet and home office space is required

Education/Training/Experience:

• High school diploma or GED
• Previous claims or underwriting assistant experience a plus
• Insurance Education is a plus – i.e. INS, CPCU, CIC, AU

RESPONSIBILITES

• Process Personal and Commercial lines endorsements
• Complete claims and underwriting clerical functions as assigned
• Answer correspondence and inquiries promptly from brokers/agents, insured’s, claimants, doctors, employers, outside vendors, etc.
• Process renewals for Commercial lines accounts
• Review property inspections and building cost estimators
• Compliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
• Use appropriate judgment in upward communication regarding department and/or customer concerns
• Additional duties and responsibilities as assigned

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