Senior Strategic Partner Manager – Payments

Job Description

REQUIREMENTS

• Proven track record of leading cross-functional initiatives and influencing without authority.
• Experience structuring and negotiating commercial agreements, including comfort with financial models, pricing, and key contractual terms.
• Exceptional written and verbal communication skills; ability to tailor messages to executives, cross-functional teams, and external partners.
• Experience with payments cost optimization.
• 12+ years of relevant payments and/or partnerships experience, including ownership of complex, multi-threaded negotiations.
• Demonstrated ability to operate strategically in ambiguous environments, create frameworks, and drive alignment across competing priorities.
• Experience working with large global partners and executive stakeholders.
• Strong operational rigor: setting goals/metrics, running quarterly business reviews, and driving accountability.
• Demonstrated ability to leverage AI tools to improve productivity (prompting, synthesis, analysis support, automation), with good data-handling judgment.

RESPONSIBILITIES

• Lead major partner workstreams with key payments ecosystem partners (e.g., networks, processors, issuers, PSPs), including quarterly planning, executive reporting, and issue resolution.
• Develop and drive partnerships strategy: identify opportunities, prioritize bets, define success metrics, and align internal stakeholders on path forward.
• Structure and negotiate complex agreements, including commercials, technical scope, performance expectations, privacy/data protection terms, and operational readiness requirements.
• Partner closely with Product & Engineering to translate strategy into executable roadmaps; provide crisp tradeoffs and recommendations grounded in business and platform constraints.
• Run cross-functional execution across Product, Engineering, Legal, Finance, Tax, Operations, and Marketing to launch and scale initiatives.
• Create decision frameworks and operating mechanisms that improve how we select partners, sequence builds, and manage ongoing partner performance.
• Communicate up and down the organization effectively: concise leadership updates, clear asks, strong stakeholder management, and thoughtful escalation when needed.
• Use AI thoughtfully in daily work (e.g., drafting, summarizing, analysis support, workflow automation) to increase speed and quality while maintaining strong judgment.

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