Senior Project Manager, Retail Tech

Job Description

REQUIREMENTS

• Bachelor’s Degree.
• 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology, or premium hospitality company.
• Proven competence and experience with project management tools (e.g., JIRA, Asana, MS Project, Wrike, or in-house tools) and general productivity software (Microsoft, Apple, GSuite).
• Deep experience with the implementation and development of retail systems (POS, ERP, CRM, AV, Demo).

Preferred Qualifications:

• MBA or other advanced degree.
• PMP, Agile, or similar advanced project/portfolio management certification.
• Demonstrated ability to leverage AI in daily work to boost efficiency and productivity.
• Strong analytical and problem-solving skills with a data-driven approach to execution.
• Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization and collaborate effectively with a wide range of stakeholders.

RESPONSIBILITIES

• Manage and deliver cross-functional initiatives and projects through all stages of the lifecycle, from initiation to completion.
• Serve as a conduit between technical and non-technical teams, translating complex technical details into clear, understandable language and action plans.
• Break down complex issues into manageable components, employing systematic approaches to execute solutions.
• Receive directional guidance where required, and proactively exercise best judgment to select effective techniques to implement and evaluate outcomes.
• Thrive in environments of ambiguity and velocity, maintaining clear focus and a path to execution.
• Collaborate with cross-functional teams including Retail Operations, Product Marketing, Enterprise Systems and Product, Retail Design and Implementation, Retail Finance, and Product Management to ensure seamless project execution.
• Drive the implementation and development of retail systems, including POS, ERP, CRM, AV, and in-store demo technologies.
• Curate and present project status, risks, and progress from working teams to leadership.

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