Senior Coordinator Supply Chain
Job Description
REQUIREMENTS
- Diplomatic and tactful approach
- Excellent listening skills
- Humble and respectful attitude
- Open to learning and continuous improvement
- Strong communication skills
- Experience preference in import/export and logistics
- Advanced Excel skills
RESPONSIBILITIES
Purchase orders and transfers:
- Process all purchase orders in transactional CORE system
- Create correct system transfers to this movement (warehouse to store, intra-stores, intercountry, return to vendor, temporarily stock loan)
- Follow up with suppliers and update system on back-orders
- Maintain up-to-date order log at all times
- Support brand demands ensuring immediate actions and remedies to merchandise movement requirement
- Initiate basic re-orders if required to maintain coverage
Sales order processing:
- Receive sales orders and register on control listing
- Ensure all customer shipping requirements are completed
- Issue relevant documentation and follow up with clients for the shipping of goods
- Generate invoice after completion of sales order
- Prepare credit note and other documents as and when required
- Coordinate between staff from warehouse, office and sales for any clarification for accurate sales order processing
- Perform data entries of required information to produce KPIs and monthly reporting figures
Pricing management and promotions:
- Ensure that maintenance of prices (price markdowns, promotions in stores) is performed correctly and on time in the system
- Escalate issues in price maintenance (e.g. promotions)
- Follow and ensure timely update of lists/SKU in the system for promotions, special marketing events and discount period
- Ensure replenishment requests are timely uploaded while ensuring correct stock request in system during peak period to maximize sales
- Coordinate with stores for barcode and sticker discrepancies
Drop shipment:
- Raise purchase orders for shipments from supplier directly to the customer
Inbound stock variance:
- Identify reasons for discrepancies in invoice matching in system (price or quantity), escalate to RDBS Manager to take a decision on resolution if needed and introduce new invoices in system for resolution of discrepancies
- Raise replacement purchase orders or debit/credit notes in the system as per the instructions from RDBS Manager
- Resolve defects at the warehouse side by analyzing the available data and using internal tools, proposing corrective actions to prevent future similar problems that might appear at the supply chain level
Stock readiness:
- Coordinate with store operations for all transaction clean up/closure in system as a pre-requisite of store control team
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