Rental Account Coordinator

Job Description

REQUIREMENTS

• Experience or strong familiarity with Florida sales tax and Osceola County TDT (short-term rental tax compliance) – HIGHLY PREFERRED

– Strong written and verbal communication skills

– Highly organized and detail-oriented

– Must be available daily and responsive during EST business hours

– Ability to work independently in a remote environment

– Comfortable using systems like Hostaway and QuickBooks

– Strong accountability with financial tracking and documentation

– Reliable internet and dedicated workspace

RESPONSIBILITIES

Manage guest messaging, bookings, and calendars through Hostaway

– Communicate daily with homeowners to provide updates and maintain relationships

– Maintain consistent communication with company ownership

– Coordinate cleanings, maintenance, and property turnovers

– Monitor all expenses and ensure every cost is properly documented and accounted for within Storybook Vacation Homes systems

– Track expenses, payouts, and financial activity in QuickBooks

– Ensure accurate tracking, reconciliation, and support for filing of Florida sales tax and Osceola County tourist development tax (TDT)

– Assist with owner reporting and account performance tracking

– Monitor listings for pricing, availability, and accuracy

– Resolve guest issues quickly and professionally

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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