Remote Agency Representative

Job Description

REQUIREMENTS

• Reads written instructions carefully and follows them the first time.
• Keeps personal matters separate during scheduled calling windows.
• Bilingual ability is a plus, though certainly not expected.
• Organized enough to track many conversations without losing details.
• Comfortable spending most of your workday talking on the phone.
• Reliable internet service and a computer that runs modern software.

RESPONSIBILITES

• Clarify what a plan includes whenever wording confuses someone.
• Introduce yourself warmly and explain why you are calling today.
• Set clear expectations about what happens next after each conversation.
• Prioritize fresh requests, because interest fades quickly after someone reaches out.
• Walk households through required forms one section at a time.
• Schedule callbacks at times that work around family routines.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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