Receptionist

Job Description

REQUIREMENTS

• A minimum of 2-3 years of experience in a client-facing role within the luxury retail or hospitality sector.
• A high school diploma or equivalent; further education or certifications in customer service are advantageous.
• Impeccable presentation and a polished, sophisticated personal style that aligns with luxury brand standards.
• Exceptional communication and interpersonal skills, with the ability to engage clients from diverse backgrounds.

RESPONSIBILITES

• Greet and welcome discerning clientele with an impeccable and warm demeanor, setting the tone for an exclusive shopping experience.
• Manage the reception area with sophistication, ensuring a pristine and visually appealing environment that reflects the brand’s luxury aesthetic.
• Provide expert knowledge of current collections, brand heritage, and in-store services to assist clients and enhance their visit.
• Efficiently handle incoming calls and inquiries with grace and professionalism, directing them to the appropriate associate or department.

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