Quality Assurance & Content Coordinator

Job Description

REQUIREMENTS

• 1 year of academic copy editing or content QA experience
• Experience managing a project queue or coordinating workflow (Monday.com or similar tool preferred)
• Strong attention to detail — grammar, formatting, and visual consistency
• Proficiency in PowerPoint; basic Canva, HTML, and video editing (Camtasia, iMovie, or similar)
• Able to assess work quality independently and make routing decisions without hand-holding
• Strong organizational skills and comfort managing multiple concurrent tasks

Preferred

• Experience with Canvas LMS
• Background in instructional design, academic publishing, or edtech production environments

RESPONSIBILITIES

• Queue Management: Monitor and maintain the Monday.com project board; ensure all incoming work is logged, categorized, and prioritized
• Triage & Routing: Assess incoming tasks, determine scope and complexity, and assign work to the appropriate team member based on capacity and skill set
• Quality Verification: Review completed work before delivery — checking for accuracy, consistency, grammar, and adherence to project standards
• Copy Editing: Proofread and edit digital content across formats (slides, LMS pages, captions, scripts)
• Video QA: Review completed video edits for quality; perform minor corrections as needed (trimming, captions, overlays)
• LMS Checks: Verify that content is correctly uploaded and organized in Canvas
• Production Support: Handle PowerPoint cleanup, image resizing, minor HTML fixes, and Canva updates as workflow gaps require
• Process Tracking: Flag bottlenecks, track turnaround times, and communicate status updates to the team

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Apply by clicking on the “Apply Now” button below!

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RESPONSIBILITIES

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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