Qualifying Specialist

Specialist

Remote

August 31, 2026

Application ends: November 29, 2026

REQUIREMENTS

A passion for assisting others in realizing their goals through higher education
High level of integrity and commitment to compliance with regulatory rules.
Enjoys a fast-paced, dynamic work environment
Excellent interpersonal and communication skills
Strong computer skills with the ability to toggle between multiple software programs.
Associate’s degree preferred

RESPONSIBILITES

Answers inquiries from prospects via the telephone and chat in a timely manner, informing them about the University and its programs
Represents our client as a skilled communicator, familiar with higher education and ensures prospective students receive information needed for them to being their evaluation of the University Partner and its programs.
Shares knowledge of university process and procedure to gauge their interest.
Stays up to date on policy and procedural changes, incorporating those changes into daily operations as established by our client’s Employee Development department and Management
Determines if the University Partner has a program that will meet the prospect’s needs by listening, probing, recognizing and considering the needs of the prospect.
Appropriately directs prospects to a program that will meet the prospect’s needs.
Accurately shares university expectations to ensure the long-term success of enrolled students
Serves as a member of a graduation team, which includes academic counseling and admissions representatives
Communicates and strategizes with graduation teammates to make sure student needs are met and addressed in a timely manner.
Achieves daily, weekly and monthly goals, as defined by supervisor and department objectives.
Other duties as assigned