Provider Specialist

Specialist

Remote

March 27, 2026

Application ends: June 24, 2026

REQUIREMENTS

High school diploma or GED, General Education, or equivalent years of experience in lieu of education requirement, if applicable
Up to 1 Year Experience in a call center, office administrative, high-volume retail, service support, or similar work environment.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position

Preferred Skills/Education

Other Associates or a Bachelor’s Degree in a related field
Experience in the remodeling or construction industry, Lowe’s store experience
Experience using CRM (Customer Relationship Management) tool, MS Word, MS Excel, and MS Outlook.

RESPONSIBILITIES

Works within the system-based work queue to identify activities ready for review.
Prepares for business reviews ahead of scheduled dates for reviewing performance reporting
Compile and review materials needed to prepare for PROvider business reviews
Communicates with Independent Service Providers ahead of schedule business reviews
Organizes and sends out invitations and the required documents to PROviders and Stakeholders
Captures feedback, takeaways, and other important notes during business reviews to recap for stakeholders
Tracks and follows up on activities requiring actions
Draws from experience supporting the program to offer ways to improve the Provider experience.
Being friendly and professional in engaging PROviders.
Keeps all reporting, packets, and files organized and accessible
Leads business reviews by discussing Provider performance metrics, feedback, and other relevant business topics
Execute daily and weekly assigned job duties