Project Manager Technical Lead

Job Description

REQUIREMENTS

• 5+ years in technical project delivery, with at least 2 years leading a technical team
• Strong hands-on technical background: APIs, integrations, cloud systems, databases, and POS hardware/networking
• Experience in POS, payments, SaaS, or hospitality/retail technology
• Able to go deep on a technical problem and still manage the client and the timeline
• Comfortable with project tools such as Jira, ClickUp, or similar
• UAE/GCC experience preferred; Arabic and English is a plus
• PMP, PRINCE2, or Agile/Scrum certification is a plus

RESPONSIBILITES

• Lead and guide the technical implementation team, setting technical direction, reviewing work, and solving escalated issues
• Run multiple client projects at once, from scoping and solution design to go-live and handover
• Design technical solutions for client requirements, including system setup, data migration, and integrations
• Own integration projects with payment providers, delivery aggregators, ERP/accounting systems, and hardware vendors
• Work closely with the development team on client-specific features, APIs, and bug resolution
• Manage project plans, timelines, risks, and status reporting to clients and internal stakeholders
• Run UAT, sign off go-lives, and build documentation and standards for future rollouts

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