Project Manager II – Field Merchandising
Job Description
REQUIREMENTS
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- 3+ years of professional experience in retail in-store merchandising on either the brand or vendor side.
- 3+ years of project management experience.
- 3+ years of third-party labor management experience.
- Proven ability to understand unique operating conditions within each retailer and how they impact planning and execution across all product lines.
- Experience sharing program/project updates across broad teams and organizations with transparency and clear, concise cross-functional communication.
- Extremely high level of accuracy and attention to detail with the ability to track and articulate complexities of fixture installations.
- Experience managing relationships with cross-functional stakeholders and external vendors.
- Experience partnering with external stakeholders.
- Strong problem-solving skills, including identifying root causes and coordinating cross-functional teams to find solutions.
- Strong interpersonal skills; approachable and flexible.
- Experience navigating various organizational environments with differing cultures and structures.
- Excellent verbal and written communication skills.
- Proficiency with Google G Suite and Microsoft Office applications.
- Preferred Qualifications:
- Familiarity with the eyewear retail partners and their guidelines/processes.
- Experience planning large-scale executions and installations from concept through prototype and production stages.
- Experience working in highly cross-functional settings.
- Experience maintaining budgets and fiscal responsibility.
- Experience in mobile carrier and/or specialty retail environments.
- Experience with in-store tech demos or technology in a retail setting.
RESPONSIBILITIES
- Prioritize large volumes of projects across thousands of retail locations, many with tight deadlines and high complexity, with some guidance from leadership.
- Partner closely with internal and external key partners regularly to align and drive impact and results efficiently and accurately while moving quickly.
- Act as liaison between regional third-party labor agencies, fixture display companies, channel marketing managers, demo tech teams, field sales, visual merchandising, and the eyewear partner on any retail partner issues.
- Manage third-party labor agencies to execute projects in brick-and-mortar retailers globally, ensuring deliverables are met.
- Build highly detailed execution plans for various initiatives across multiple product lines.
- Review instructions and execution for multiple projects simultaneously with strong attention to detail.
- Understand display fixture production and installation processes to prepare workback schedules and deliverables for cross-functional sharing internally and externally.
- Understand various retailer third-party labor operations to drive best-in-class execution.
- Track field execution, including progress and results, and prepare reports for internal stakeholders.
- Analyze demo data, identify potential roadblocks, and work with external partners to ensure in-store demo compliance.
- Process all invoices and collaborate with leadership to ensure all third-party labor projects stay within budget.
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