Program Manager

Job Description

REQUIREMENTS

• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• Highly organized with strong attention to detail
• Ability to work independently in a remote environment
• Strong time management and follow-through
• Professional phone presence and communication style
• Proficiency with Microsoft Office and web-based applications

Preferred

• Experience in customer success, account management, client services, enrollment management, membership development, recruiting, fundraising, admissions, or consultative sales
• Experience speaking with executive-level professionals
• CRM experience preferred
• Bachelor’s degree preferred but not required

RESPONSIBILITIES

• Build and maintain professional relationships with executives and industry leaders
• Conduct phone and virtual meetings with prospective and active participants
• Facilitate onboarding and engagement activities for assigned programs
• Conduct executive research and outreach conversations
• Help participants identify opportunities that align with their professional goals and interests
• Manage a pipeline of active participants and maintain regular follow-up
• Track engagement activities and maintain accurate CRM records
• Complete required reports and documentation in a timely manner
• Collaborate with internal teams to improve program outcomes and participant experiences
• Maintain consistent communication with participants throughout their engagement journey
• Meet established activity and performance expectations

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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