Product Trainer

Job Description

REQUIREMENTS

• Diploma or Bachelor’s degree in Civil Engineering (strongly preferred) or related engineering fields.
• 1–3 years of experience as a Sales Engineer, Technical Engineer, Product Engineer, or similar role.
• Strong ability to understand and explain technical concepts clearly.
• Experience in training, product demonstrations, or installation support (preferred but not mandatory).
• Strong research skills with the ability to study products, competitors, and market trends independently.
• Excellent communication, presentation, and documentation skills.
• Ability to create structured training material and reports.
• Willingness to visit sites for technical evaluations or training sessions.

RESPONSIBILITIES

Product & Technical Training

• Deliver structured product training to internal teams, installation staff, and external partners.
• Simplify technical concepts and explain product features, installation processes, and system configurations.
• Prepare and update training materials—manuals, guides, presentations, and demonstration videos.

Market Research & Product Development Support

• Conduct market studies to identify new product opportunities, competitors’ offerings, industry trends, and customer needs.
• Provide insights to the R&D team for the introduction of new products or improvement of existing ones.
• Collect field data, customer feedback, and installation challenges to support product design enhancements.
• Prepare reports on market analysis, competitor benchmarking, and potential product gaps.

Sales Engineering Responsibilities

• Understand and explain technical specifications of products.
• Support the sales team with product knowledge, technical clarifications, and solution recommendations.

Self-Learning & Research

• Continuously study market trends, new technologies, and emerging solutions relevant to our client’s product categories.
• Independently research installation methods, product performance standards, and global industry practices.
• Stay updated with new R&D developments and contribute ideas for product innovation.

Quality & Compliance

• Ensure installation teams follow our client’s Industries’ standards and best practices.
• Work closely with R&D, Quality Control, Technical Support, and Operations teams for continuous improvement.

Are you interested in this position?

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