PATIENT ACCOUNTS SPECIALIST

Job Description

REQUIREMENTS

• 1-2 years of medical experience
• Strong customer service skills
• Strong organizational skills
• Strong computer skills
• Ability to work in a team as well as independently

RESPONSIBILITIES

• Responsible for resolving patient inquiries regarding financial balances in accordance with established policies and procedures.
• Responsible for setting up payment plans and processing credit card payments.
• Will keep accurate documentation of all patient related calls.
• Responsible for prompt review of Patient Balances and maintains accurate notes.
• Will maintain Daily Patient Call Report.
• Execute monthly A/R Reviews to ensure accurate patient statements.
• Informs Director of any unresolved issues.

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