Operations Executive

Job Description

REQUIREMENTS

• Always on time
• Trustworthy and reliable
• Always professional
• Very organized
• Detail-oriented
• Focused
• Responsive
• Respectful
• Autonomous
• Excited to learn new things and grow with the company
• Loved by team members, guests and external stakeholders
• Fast learner
• Guest first attitude
• Can-do approach
• Outstanding communication skills, both in writing and oral
• Familiarity with processes, manuals, checklists
• Ability to manage oneself (and others)
• Ability to work under pressure
• Nose for value and ability to prioritize tasks
• Working proficiency of standard office software
• Accommodation in central location of Dubai
• Full working proficiency in English
• UAE driving license

RESPONSIBILITIES

• Assure properties are 100% guest ready
• Run a pre-emptive maintenance calendar and checks (e.g. AC, pest control, carpets and sofas, smart lock batteries)
• Be the first point of contact in case of apartment’s malfunction
• Coordinate suppliers and external stakeholders
• Oversee, assist or run regular maintenance work and emergency interventions
• Report and submit claims in case of any apartment damage
• Support new units on-boarding (e.g. technology set-up, procurement, photo shoot preparation)
• Procure items during on-boarding (e.g. furniture)
• Run thorough checklists and sign-off on apartments renovation and readiness handover protocols
• Procure and manage stock related to ongoing operations (e.g. coffee, tissues)
• Manage company mini-warehouse
• Assist in stakeholders visits to the apartments (e.g. owners, real estate agents, maintenance, suppliers)
• Occasionally, assist guests in person, meet and greet VIP guests, collect cash, etc.
• Occasionally, roll up sleeves and secure apartment’s timely availability
• Create tools and systems supporting work efficiency (e.g. manuals, checklists, workflows)
• Manage apartment information and upload to relevant folders
• Support other functions to accelerate business growth

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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