Operational Resilience Manager

Manager

Remote

September 11, 2026

Application ends: December 10, 2026

Job Description

REQUIREMENTS

Proven experience in an operational resilience, business continuity, or operational risk execution role within UK financial services.
A strong practical understanding of UK regulatory frameworks (PRA/FCA operational resilience rules) and familiarity with ICAAP operational risk components.
Hands-on experience executing dependency mapping, updating business continuity plans, and supporting scenario tests alongside cross-functional teams.
A proactive, collaborative approach to embedding a resilience culture, with the ability to engage confidently with senior leadership and risk committees.
High attention to detail and a hands-on approach to tracking operational metrics, actions, and regulatory deliverables in a fast-paced environment.

RESPONSIBILITES

Important Business Services: Executing the identification and review of our client’s Important Business Services (IBS) and mapping their underlying dependencies across people, processes, technology, facilities, and third parties.
Monitoring Impact Tolerances: Supporting the monitoring and tracking of our client’s Impact Tolerances, collecting metrics, and flagging potential breaches to key local stakeholders and global owners.
Scenario Testing: Supporting the execution of our client’s entity-specific scenario tests for severe but plausible disruptions, and coordinating our client’s participation in wider, multi-entity global stress tests.
Supporting ICAAP & Risk Assessments: Coordinating operational inputs into our client’s Internal Capital Adequacy Assessment Process (ICAAP), mapping operational disruption scenarios to capital/liquidity implications and supporting stress testing models.
Business Continuity Maintenance: Coordinating Business Continuity Planning (BCP) and Testing within our client, assisting business areas in maintaining, updating, and regularly testing their response plans.
Governance Committee Support: Supporting the operation of the Global Operational Resilience Forum and providing inputs into Monzo’s Risk Committees through data-driven operational resilience updates.
Policy Operationalization & Compliance: Assisting our client’s business areas with the practical application of global resilience & continuity and incident management policies.