National Merchandising Administration Assistant

Job Description

REQUIREMENTS

Education

• Bachelor’s degree or equivalent qualification in Business, Retail, Merchandising, Supply Chain, or a related discipline, or relevant practical experience.

Experience

• 0–2 years of experience in retail, merchandising, operations or administrative roles; internships and part-time experience are valued.

Skills & Competencies

• Proficient with Microsoft Office (Excel, Word) and comfortable learning new merchandising or inventory systems.
• Good written and verbal communication skills in English; Arabic language skills are highly desirable.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks to meet deadlines.
• Numerically literate with the ability to compile and interpret simple datasets and reports.
• Collaborative mindset, responsive to stakeholder needs and able to take direction from senior colleagues.
• Proactive, adaptable, and comfortable working in a dynamic retail environment with evolving priorities.

RESPONSIBILITIES

Merchandising Administration

• Support the Merchandising team with daily administrative tasks including purchase order preparation, file management, and maintenance of merchandise records.
• Assist in updating product master data (descriptions, attributes, categories) in internal systems to ensure accuracy across the catalogue.
• Help manage pricing updates, promotions, and seasonal assortment changes under the guidance of Merchandisers.
• Prepare and distribute internal documentation such as product briefs, sample trackers, and margin reports as required.

Inventory & Sample Coordination

• Coordinate sample receipt, tagging, storage and return processes to support buying and content teams.
• Maintain clear inventory tracking and support stock reconciliation activities with the warehouse and operations teams.
• Liaise with suppliers, couriers and internal stakeholders to resolve sample or stock queries promptly.

Systems & Data Support

• Enter and maintain basic merchandising data within ERP, PIM and reporting tools, ensuring adherence to data quality standards.
• Run routine reports and extract simple datasets to assist Merchandisers with performance monitoring and inventory planning.
• Support the team with administrative tasks in Jira or other workflow platforms, tracking requests and following through to completion.

Cross-functional Coordination

• Work closely with Buying, Trading, Creative and Operations to facilitate timely product launches and merchandising activities.
• Assist with scheduling meetings, preparing agendas and circulating meeting notes to ensure clear follow-up on action points.
• Support quality assurance checks on product listings and creative assets to ensure consistency and brand compliance prior to publication.

Customer & Stakeholder Support

• Respond to routine internal and external enquiries related to product information, sample status or basic merchant requests, escalating as needed.
• Contribute to a customer-first culture by ensuring internal stakeholders receive timely, accurate support from the Merchandising team.
• Capture and share local market feedback or trends observed through stakeholder interactions to inform merchandising thinking.

Performance & Reporting Assistance

• Compile simple performance summaries and assist with data visualisation tasks to help the team understand product and campaign outcomes.
• Maintain logs of merchandising activities, asset usage and campaign attributions to support accurate reporting.
• Support ad hoc tasks and analysis as directed by senior Merchandisers to surface operational improvements.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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