Medical Insurance Collector

April 25, 2026
Application ends: July 24, 2026

Job Description

REQUIREMENTS

  • Minimum of 1-year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.
  • Previous experience with Insurance Follow Up is preferred.
  • This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted.
  • Ability to work uninterrupted for shift (not including breaks/lunch)

RESPONSIBILITIES

Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.

Review EOB’s, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.

Identify problem accounts and escalate as appropriate.

Maintain compliance with pool completion requirements.

Maintain required productivity and QA standards.

Document in the patient account record to identify actions taken on the account.

Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.


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