Manager, External Affairs

Job Description

REQUIREMENTS

• At least 3 years of experience in the payments industry.
• Direct experience in payment processing, acquiring, or managing payment partnerships.
• Strong proficiency in payments knowledge with the ability to identify and solve blockers within payment flows.
• Proven project management and relationship management skill set.
• Analytical and data-driven approach to problem-solving and identifying growth opportunities.
• Excellent communication skills with the ability to influence stakeholders across different organizations.

Preferred

• Experience working directly with card networks or PSPs for acquiring payment transactions.
• Ability to work effectively across different time zones and cultures in a globally distributed team.

RESPONSIBILITIES

• Manage and grow commercial relationships with Acquiring Banks, APMs, and Card Networks to deliver market-leading payment solutions.
• Drive expansion projects across various geographies and payment methods in collaboration with cross-functional teams.
• Negotiate favorable operational and commercial outcomes while balancing internal and external stakeholder interests.
• Design and develop new processes to scale partnerships for improved growth, efficiency, and performance.
• Act as the primary internal and external point of contact for assigned partnerships.
• Develop and execute win-win commercial agreements and go-to-market strategies.
• Leverage industry expertise to act as a subject matter expert for internal teams regarding partner capabilities.

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