Loan Processor

April 27, 2026
Application ends: July 26, 2026

Job Description

REQUIREMENTS

  • High school diploma or GED is required.
  • Minimum 5 years loan processing experience
  • Familiarity with mortgage process and mortgage documents.
  • Ability to adapt well to change.
  • Exceptional computer skills.
  • Demonstrate responsibilities for multi-faceted direction and planning; must be a fast-paced individual.
  • Excellent verbal and written communication skills.
  • Excellent analytical and organizational skills.
  • Detail-oriented.
  • Ability to take direction and comprehend training.
  • Ability to work closely within a team structure.
  • Working knowledge of Google Applications, specifically GMail, Google Docs, and Google Sheets, is a plus.
  • Solid Knowledge of RESPA, FHLMC, FNMA, FHA, and VA program guidelines.

RESPONSIBILITIES

  • Represents the organization to internal and external customers, vendors, members of state and regional government entities, and other organizations well by providing exceptional communication skills, both written and oral.
  • Ensures you meet daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, funding, and most importantly, customer satisfaction.
  • Works as a team with sales, underwriting, closing, funding, and management to ensure the loans in your pipeline are being processed with attention to detail, accuracy, and within compliance of corporate policies and RESPA.
  • Finds solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans, in addition to explaining conditions to borrowers and loan originators alike.
  • Addresses, resolves, and responds to any consumer or Broker Partner concerns related to the processing of the loan or consumer experience as it relates to the underwriting approval and surrounding requirements while providing exceptional customer service.
  • Represents the organization to internal and external customers, vendors, members of state and regional government entities, and other organizations well by providing exceptional written and oral communication skills.
  • Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements.
  • Develops effective professional partnerships with all colleagues.
  • Processes documents in an accurate and timely manner to ensure proper audit procedures are followed.

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