Learning and Development Executive

Job Description

REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, Education, or related field.
• Minimum 3–5 years of experience in Learning & Development, preferably in a corporate setting.
• Strong ability to create training content, modules, and productivity-enhancing programs.
• Experience in delivering training for Customer Service, Operations, and Back Office teams is highly desirable.
• Excellent communication, presentation, and facilitation skills.
• Familiarity with e-learning platforms, training software, and productivity tools.
• Strong analytical and organizational skills to assess training needs and measure outcomes.
• Ability to motivate and engage employees at all levels.
• Proactive, creative, and results-oriented mindset.

RESPONSIBILITIES

• Develop, implement, and manage training programs for employees across various functions.
• Create learning content, training modules, e-learning materials, and productivity tools tailored to team needs.
• Assess training needs through surveys, interviews, and performance metrics to ensure programs are effective and aligned with business objectives.
• Conduct workshops, sessions, and on-the-job training for employees at all levels.
• Monitor and evaluate training outcomes to measure effectiveness and recommend improvements.
• Collaborate with department heads and managers to identify skills gaps and provide solutions to enhance performance.
• Stay updated on the latest learning and development trends, tools, and techniques to continuously improve training strategies.
• Maintain training records, prepare reports, and provide feedback to management.

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