Jira Expert – Software Integrator

Expert

Dubai

May 30, 2026

Application ends: August 28, 2026

REQUIREMENTS

Bachelor of Engineering or Computer Science
Fresh graduate to 2 years of experience as Java Developer and Implementer of enterprise systems.
Expertise in Jira administration and/or implementation
Business Process engineering skills. Expertise in designing ALM / SDLC / ITSM / BPM workflows
Relevant technical skills: Active Directory, Unix, Web/App/DB Servers
Coding in Java, REST APIs and Web Services
Scripting (Shell, command line windows…)
Flexible to work with high efficiency remotely or on client site
ITIL certification is a big plus
PMP certification is a big plus
Excellent Communication Skills. Proficient in English, writing & verbal
Self-Organized with Project Management skills to work alone or within a team on Client site
Customer oriented with good understanding of milestones deliverables and SLAs
Flexible to adapt quickly to short and different projects
Motivated to integrate a dynamic team
Agile attitude methodologies Kanban / Scrum are a big plus

RESPONSIBILITIES

Implement Jira Software, Confluence & related Atlassian products for Infosysta Clients as a complete solution such as Collaboration Solution, Tracking System, Agile Project Management, SDLC/ALM, DevOps, Task Management, and more
Customize & Integrate Jira & related Atlassian products with Client systems.
Provide Customer Support on-site or remote with high Quality of Service on Atlassian Products (Jira Software, Jira Service Desk, Confluence, Bitbucket, Bamboo, etc)
Collaborate actively with Developers & Technical Analysts in Infosysta in order to deliver the final project for Clients
Accountable on high Quality of Service and the Customer satisfaction working on Infosysta Products
Collect functional and technical requirements from Client when needed, write technical specifications and implement them into Jira & Confluence
Install, configure and run different tools integrated with Jira & Confluence
Functional & Technical administration of Jira and Confluence
Manage log files, analyze them, and perform summaries on them to extract any relevant problem
Handle the Test & validation as QA of Infosysta Products & Add-ons
Write summary reports & Minutes of Meetings with clear action plans
Undertake any other duties that may be considered appropriate
SQL debugging of Databases (Oracle, MSSQL or MySQL)