Intake & Dispatch Agent

August 18, 2026
Application ends: November 15, 2026

Job Description

REQUIREMENTS

  • High school diploma or equivalent.
  • Strong urgency, ownership, multitasking, and follow-through.
  • Excellent attention to detail, organization, and problem-solving skills.
  • Strong phone, written, and verbal communication skills.
  • Comfortable working across multiple computer systems, software, and screens; proficiency with Outlook and Excel.
  • Dispatch, scheduling, logistics, call center, or customer service experience strongly preferred.

RESPONSIBILITES

  • Receive, prioritize, and dispatch property inspection and related field services requests based on urgency, location, availability, and requirements.
  • Manage multiple active assignments, queues, and communications in a fast-paced environment.
  • Track assignments, follow up proactively, and resolve scheduling issues or last-minute changes.
  • Communicate professionally with customers, inspectors, vendors, and carrier partners.
  • Maintain accurate documentation and support high-volume and CAT operations as needed.

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