Hostess

Job Description

JOB DETAILS

REQUIREMENTS

• Fluency in English.
• Previous experience in a customer service role, preferably in hospitality.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Excellent organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Professional appearance and positive attitude.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Basic computer skills for managing reservation systems.

Desired Qualifications

• Vocational certificate or diploma in Food and Beverage service preferred.
• Arabic language proficiency (plus).

RESPONSIBILITIES

• Greet and welcome guests warmly upon arrival.
• Manage reservations and seating arrangements efficiently.
• Monitor open dining sections for available tables.
• Estimate and communicate wait times to guests.
• Answer phone calls professionally and handle inquiries.
• Escort guests to their tables and introduce them to their server.
• Maintain an organized and up-to-date reservation system.
• Collaborate with the restaurant team to ensure smooth operations.
• Address guest concerns and requests promptly and courteously.
• Maintain cleanliness and organization of the reception area.
• Assist with special events and promotions as needed.

Are you interested in this position?

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