Head of Lender Marketplace & Partnerships
Job Description
REQUIREMENTS
- Senior leader with 10+ years of experience in point-of-sale lending, embedded finance, consumer lending, lending marketplaces, fintech, or a related financial services environment.
- Proven track record managing lender partnerships and commercial relationships with banks, fintech lenders, or other credit providers.
- Experience owning or significantly influencing lender economics, pricing, revenue, margin, and marketplace performance.
- Strong understanding of the interactions among lenders, merchants/contractors, consumers, and embedded-finance platforms.
- Demonstrated ability to negotiate complex commercial agreements and structure partnerships that create value for multiple stakeholders.
- Experience building, leading, and scaling high-performing commercial and relationship-management teams.
- Strong analytical and financial acumen, with the ability to use marketplace data to make commercial decisions.
- Experience working cross-functionally with Product, Engineering, Operations, Finance, and Legal/Compliance.
- Home improvement, home services, or point-of-sale financing experience strongly preferred.
- Entrepreneurial mindset with the ability to operate strategically while remaining highly execution-oriented.
RESPONSIBILITES
Lender Strategy & Partnerships
- Own the overall strategy and growth of 360’s lender marketplace.
- Develop, recruit, negotiate, and manage relationships with banks, fintech lenders, credit unions, and point-of-sale financing providers.
- Expand lender coverage across credit segments, loan products, trades, geographies, and contractor segments.
- Build strategic partnerships that increase lender competition, consumer approval rates, contractor adoption, and marketplace value.
- Serve as the senior leader relationship owner for key lending partners.
Marketplace Economics & Commercial Performance
- Own lender pricing, economics, and monetization across waterfall and multi-lender marketplace models.
- Optimize the marketplace across approval rates, consumer conversion, contractor economics, lender returns, and 360’s margin.
- Own lender revenue and Media Margin performance, identifying opportunities to improve monetization, yield, and marketplace efficiency.
- Lead commercial negotiations covering pricing, revenue share, economics, product structures, SLAs, and partnership terms.
- Develop and execute strategies to maximize the long-term value of the lender ecosystem.
Organization & Execution
- Lead and develop the lender organization, including Lender Sales & Relationships, Lender Onboarding, and Lender Compliance.
- Establish the processes, systems, and performance management needed to scale the lender marketplace.
- Ensure new lenders are efficiently contracted, onboarded, activated, and integrated into the marketplace.
- Build a high-performing, enterprise-grade lender organization capable of supporting 360’s largest home services customers.
Cross-Functional Leadership
- Partner closely with Product, Engineering, Sales, Account Management, Operations, Finance, and Legal/Compliance to evolve the lender marketplace.
- Translate lender and market needs into product and technology priorities.
- Work with Sales and Account Management to strengthen the value proposition of financing for home services contractors.
- Partner with Finance to manage marketplace economics, forecasting, and financial performance.
- Participate in lender and marketplace compliance programs, ensuring appropriate controls and processes while recognizing 360’s role as a marketplace rather than a bank or lender.
Are you interested in this position?
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