Engagement Manager

Manager

Remote

August 19, 2026

Application ends: November 16, 2026

REQUIREMENTS

3+ years of experience in client operations, customer success, account management, project management, business operations, or a similar role.
Experience working in a technology-driven, startup, SaaS, AI, or high-growth environment is strongly preferred.
Strong technical aptitude and the ability to quickly learn new tools and systems.
Comfortable working across platforms such as project management tools, CRMs, communication platforms, spreadsheets, and other cloud-based systems.
Strong organizational and project coordination skills.
Excellent written and verbal English communication.
Strong problem-solving and critical-thinking abilities.
Comfortable managing multiple projects, stakeholders, and priorities simultaneously.
Highly proactive — able to identify what needs to be done without waiting for instructions.
Comfortable working with ambiguity and changing priorities.
Strong attention to detail and follow-through.
Able to work independently in a fully remote environment.

RESPONSIBILITES

Own day-to-day client engagements and ensure projects stay on track.
Coordinate between clients, internal teams, and remote talent to keep deliverables moving.
Monitor project progress, priorities, deadlines, and potential roadblocks.
Proactively identify issues and recommend practical solutions before they become bigger problems.
Build strong working relationships with clients while maintaining clear boundaries and expectations.
Translate client needs into clear action items for internal teams.
Use project management, collaboration, and productivity tools to organize workflows and track progress.
Maintain visibility across multiple projects and competing priorities.
Help improve processes, workflows, documentation, and systems as the business scales.
Analyze operational information and use data to identify gaps and opportunities for improvement.
Work closely with leadership to resolve escalations and improve the overall client experience.
Adapt quickly to changing priorities, new technologies, and evolving business needs.