Director, Specialist Sales – SME

Job Description

REQUIREMENTS

• Proven track record in sales, business development, or partnerships with strong delivery of revenue growth and pipeline management.
• Experience engaging both commercial and technical stakeholders to drive solution design and adoption.
• Strong background in lead generation, deal negotiation, activation, and revenue delivery
• Deep understanding of payments, financial services, and digital distribution models, with awareness of competitive dynamics and industry trends.
• Strong relationship-building, influencing, and communication skills across senior stakeholders.
• Ability to operate independently, manage multiple priorities, and deliver in fast-paced, matrixed global environments.
• Self-starter with strong execution discipline and comfort working with minimal guidance.
• Strong analytical thinking with the ability to build structured narratives, business cases, and presentations.
• Ability to storyboard and create clear, compelling, and structured executive-level communication materials.
• Demonstrated ability to lead initiatives end-to-end with strong organizational and time management skills.
• Experience in SME banking, SME payments, fintech, or consulting is highly desirable.

RESPONSIBILITES

• Own and execute a revenue-driven sales and activation strategy focused on emerging SME payment flows and partner-led distribution models.
• Identify, prioritize, and convert high-potential opportunities across channel partners, embedded ecosystems, and co-brand or strategic partnerships.
• Drive pipeline progression, deal closure, partner activation, and revenue realization across SME programs.
• Expand Mastercard’s SME distribution footprint across banks, acquirers, fintechs, marketplaces, telcos, trade, logistics, and other ecosystem enablers.
• Translate unmet SME needs into scalable commercial opportunities and differentiated partner propositions.
• Build and maintain a structured, data-driven activation pipeline focused on commercial impact and strategic relevance.
• Collaborate with Account Management, Business Development, and Product teams to develop business cases, go-to-market strategies, and solution design.
• Oversee end-to-end execution of SME initiatives, ensuring launch readiness, alignment, and successful market rollout.
• Monitor industry trends, competitive dynamics, and emerging payment flows to inform strategy and identify growth opportunities.
• Represent Mastercard in external engagements including client meetings, industry events, and ecosystem forums.
• Partner with Customer Solutions Center and Product teams to support solution design, implementation, and post-launch optimization.
• Develop sales materials, workshops, training content, and structured narratives to support SME commercialization.
• Ensure consistent SME messaging and thought leadership across internal and external stakeholders

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