Data Entry and Validation Specialist

Job Description

REQUIREMENTS

• High school diploma or GED equivalent required
• Able to multi-task and use numerous resources to ensure facility protocols are followed
• Strong project management skills
• Ability to work effectively and independently in high volume and fast paced environments
• Desire to improve processes to create sustainable robust systems
• Microsoft Excel proficient
• Exceptional interpersonal skills and capacity to build effective relationships with co-workers and clients
• Strong level of patience to resolve issues

RESPONSIBILITIES

• Triages inventory received by the Health Plan Request Team against our client’s facility site list by determining the appropriate client for our client or identifying if it is not associated with our client.
• Communicates regularly with the HPR Account Specialists regarding the files they are handling
• Adhere to established guidelines from facilities and requestors concerning fees, exceptions, and standard intake procedures
• Remains current on facility and requestor requirements, including specialized instruction, rates, and approval protocols
• Data enter faxed requests from facilities
• Upload high-volume health plan requests into VRM batches efficiently
• Processes single patient health plan requests using the ROIS App
• Produce clear, professional patient lists from Excel inventory files
• Update inventory files and team trackers consistently
• Responds promptly to emails to prevent any delays in processing
• Conduct daily reviews of uploaded batches to confirm successful completion
• Addresses errors or omissions immediately upon identification or notification
• Develop expertise in navigating both the VRM and ROIS App platforms
• Adapt quickly to last-minute changes in work assignments directed by the DE&V Team Manager, particularly for escalating inventory
• Manage communications with professionalism in alignment with established standards and metrics
• Maintains positive and effective relationships with clients and requestors
• Perform other appropriate duties, as assigned, to meet the needs of the department and the company
• Live by and promote our client’s core values

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