Customer Support/Matchmaker

Job Description

REQUIREMENTS

• Friendly, outgoing, empathetic, and comfortable speaking with new people
• Passionate about relationships, dating, networking, or helping others
• Strong communication, listening, and relationship-building skills
• Comfortable conducting outreach through phone, text, email, and social media
• Organized, dependable, professional, and able to follow up consistently
• Respectful of people from different backgrounds, identities, and relationship preferences
• Able to maintain discretion when handling private client information
• Previous experience in recruiting, sales, customer service, social media, dating coaching, or matchmaking is helpful but not required

RESPONSIBILITES

• Identify potential matchmaking candidates through social media, networking, referrals, community groups, and online outreach
• Introduce prospective candidates to our client’s services in a friendly and professional manner
• Conduct initial conversations to learn about candidates’ relationship goals and general eligibility
• Explain the benefits of joining our client’s matchmaking network
• Maintain accurate notes and candidate information in the company’s CRM or tracking system
• Follow up with interested candidates and assist with scheduling consultations
• Help grow a diverse and inclusive network of relationship-minded singles
• Protect candidate privacy and handle personal information confidentially
• Represent our client’s mission, values, and brand professionally
• Participate in training and learn the fundamentals of professional matchmaking

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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