Customer Success Representative
Job Description
REQUIREMENTS
- Proven experience in customer service or sales support
- Strong communication and persuasion skills
- Ability to follow up consistently without supervision
- Comfortable making frequent phone calls
- Basic knowledge of CRM tools or willingness to learn
- Strong organizational and reporting skills
- Reliable laptop and stable internet connection
RESPONSIBILITIES
- Follow up on leads from field sales agents daily
- Ensure every lead gets a follow-up call within 24 hours
- Engage prospects via calls, WhatsApp, and email
- Handle inbound leads from website and social media
- Guide prospects through the onboarding process
- Maintain accurate records of all interactions
- Report on lead quality and common objections
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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