Customer Success Representative

April 2, 2026
Application ends: June 30, 2026

Job Description

REQUIREMENTS

  • Proven experience in customer service or sales support
  • Strong communication and persuasion skills
  • Ability to follow up consistently without supervision
  • Comfortable making frequent phone calls
  • Basic knowledge of CRM tools or willingness to learn
  • Strong organizational and reporting skills
  • Reliable laptop and stable internet connection

RESPONSIBILITIES

  • Follow up on leads from field sales agents daily
  • Ensure every lead gets a follow-up call within 24 hours
  • Engage prospects via calls, WhatsApp, and email
  • Handle inbound leads from website and social media
  • Guide prospects through the onboarding process
  • Maintain accurate records of all interactions
  • Report on lead quality and common objections

Are you interested in this position?


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