Customer Services Representative 

Job Description

REQUIREMENTS

High School diploma or general education degree (GED) required, 1 year of related healthcare and/or call center experience preferred or equivalent combination of education and experience

RESPONSIBILITIES

• Handle incoming calls from patients, attorneys, insurance companies, etc. to resolve problems and answer questions
• Be able to effectively listen and communicate revenue cycle outcomes or processes with caller
• Be familiar with and understand payor and state rules and regulations and client information
• Adhere to all company policies and procedures
• Other duties as assigned

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