Customer Service & Scheduling Coordinator

Job Description

REQUIREMENTS

• Strong phone and communication skills
• Friendly and professional demeanor
• High attention to detail
• Comfortable using computers daily
• Basic knowledge of Google Workspace and Microsoft Office
• Willingness to learn scheduling/CRM software
• Ability to multitask and stay organized

RESPONSIBILITIES

• Answer incoming phone calls and speak with customers professionally
• Schedule service appointments and manage daily routes
• Respond to customer emails and messages
• Enter estimates and work orders into our system
• Prepare and send invoices
• Record payments and basic bookkeeping
• Maintain organized customer records
• Communicate with field technicians regarding schedule changes
• Follow up with customers after service

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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