Customer Service Representative

Job Description

REQUIREMENTS

• High school diploma or equivalent required.
• 1-2 years of customer service experience preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and an ability to think critically.
• Ability to work independently and manage time effectively in a remote setting.
• Reliable internet connection and a quiet home office environment.
• Previous experience in a call center or remote support role is a plus.

RESPONSIBILITIES

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Assist customers with troubleshooting issues and provide accurate solutions.
• Process orders, amendments, and returns efficiently.
• Escalate unresolved issues to senior staff when necessary.
• Provide feedback to improve customer service processes.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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