Customer Service Representative

Job Description

REQUIREMENTS

• Excellent customer service skills
• Strong communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities
• Team player with a positive attitude
• Autonomous and resourceful

RESPONSIBILITIES

• Assist the sales representative with the daily management of client accounts
• Respond to customer inquiries by phone and email
• Prepare and send quotations to clients
• Follow up on orders and coordinate with internal departments (production, logistics, etc.)
• Enter and update information in the system
• Ensure accurate follow-up on files and deadlines
• Maintain professional and positive relationships with clients
• Support the sales team with various administrative tasks

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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