Customer Call Center Representative
Job Description
REQUIREMENTS
- Prior call center or customer service experience preferred
- Ability to work independently as a 1099 contractor
- Strong communication, organization, and data entry skills
- Windows‑based computer (Mac not supported)
- Reliable high‑speed internet (minimum 30 Mbps)
RESPONSIBILITIES
- Handle inbound calls from policyholders to complete First Notice of Loss (FNOL)
- Accurately collect and enter claim information into web‑based systems
- Deliver calm, professional, and empathetic customer support
- Follow established scripts, workflows, and quality standards
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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