Community & Engagement Manager

Job Description

REQUIREMENTS

• 3+ years of experience in community management, engagement marketing, or social media
• Proven track record running community initiatives or campaigns
• Hands-on experience managing online communities, specifically Telegram
• Excellent written and verbal communication skills in English
• Strong analytical skills for interpreting engagement metrics and sentiment
• Experience working cross-functionally with Marketing, Product, or CRM teams

Preferred

• Experience in iGaming, entertainment, or tech
• Experience managing communities on Discord or Reddit
• Familiarity with community analytics or social listening tools
• Additional language skills in Malay or Chinese

RESPONSIBILITIES

• Design and execute strategies to grow player communities and increase loyalty
• Plan and deliver campaigns, competitions, and events to drive interaction
• Monitor community sentiment across Telegram and other player touchpoints
• Analyze feedback and trends to provide actionable recommendations
• Produce regular reports on community health and engagement performance
• Test and develop new content formats and engagement mechanics
• Support and guide Community Moderators to ensure consistent communication

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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