Clinical Operations Specialist

Job Description

JOB DETAILS

REQUIREMENTS

• 2+ years of administrative or program coordination experience, preferably in healthcare or a related field.
• Proficiency in Microsoft Office Suite, particularly:
  • Excel (data entry, pivot tables, sorting, filtering, simple formulas).
  • PowerPoint (building clean, professional decks with charts and visuals).
  • Outlook (managing calendars, scheduling, and email communication).
• Strong attention to detail with proven ability to complete tasks accurately and on time.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Comfortable working independently in a fast-paced, remote environment.

RESPONSIBILITIES

• Maintain and update program capacity trackers for field staff to ensure balanced caseload distribution.
• Assign patients to appropriate field staff based on program guidelines and current staffing capacity.
• Review patient records for discharge readiness; complete and document patient discharges per process.
• Extract and enter data into spreadsheets and presentation decks to support program reporting (no analysis required).
• Create and update presentations in PowerPoint for internal and client-facing meetings.
• Manage program documentation, trackers, and shared folders for accuracy and accessibility.
• Coordinate scheduling, reminders, and communications via Outlook to keep teams aligned.
• Provide general administrative support to clinical and operations leaders as needed.

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