Clinical Business Operations Specialist

Job Description

JOB DETAILS

REQUIREMENTS

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• High School Diploma required or equivalent
• Minimum 3 years of relevant experience required
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

RESPONSIBILITIES

1. Assists the department in managing expectations surrounding pre and post patient care.
2. Provides guidance and support to Clinical Business Operations Representatives and assists with training and continuous improvement.
3. Obtains or reviews all patient demographic information, insurance information and referral numbers.
4. Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
5. Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
6. Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
7. Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
8. Provides coverage for responsibilities of co-workers when assigned or as need arises.
9. Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
10. Maintains confidentiality of all information.
11. Adheres to University and unit-level policies and procedures and safeguards University assets.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn