Bi-Lingual Procedure Scheduler

Job Description

JOB DETAILS

REQUIREMENTS

• Bi-Lingual (Speaks fluent English & Spanish)
• Prior experience in a medical office required
• Strong understanding of medical authorizations, pre-certifications, and insurance requirements
• Experience scheduling procedures (vein, vascular, interventional, or surgical specialties preferred)
• Knowledge of vein procedures and payer requirements is highly desirable
• Excellent attention to detail and organizational skills
• Strong written and verbal communication abilities
• Ability to manage multiple schedules and priorities in a fast-paced healthcare environment
• Proficiency with EHR/EMR systems and scheduling software
• High level of professionalism, reliability, and accountability

RESPONSIBILITIES

• Schedule vein procedures on provider calendars with precision and attention to medical, operational, and insurance requirements
• Ensure all appointments are accurate, complete, and optimized for provider efficiency
• Verify authorizations, pre-certifications, and pre-benefit requirements prior to scheduling procedures
• Confirm insurance eligibility and procedure coverage for vein treatments
• Coordinate with billing, authorization, and clinical teams to resolve scheduling or compliance issues
• Review procedure orders and documentation to ensure readiness prior to appointment dates
• Communicate clearly with patients regarding appointment details, preparation, and insurance requirements
• Monitor provider schedules to maximize utilization and minimize gaps or inefficiencies
• Identify and correct scheduling errors proactively
• Maintain strict confidentiality and compliance with HIPAA and healthcare regulations

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