Asset Resolution Specialist

Job Description

REQUIREMENTS

• Minimum of 2 years of mortgage experience
• Bachelor’s degree
• Exemplary communication skills, both written and spoken
• Must have the ability to guide customers and investors through the retention and/or liquidation process and navigate on their behalf
• General knowledge about the entire loss mitigation process
• Self-starter with the ability to independently work a pipeline effectively

RESPONSIBILITIES

• The ARS manages a portfolio of loans in default and implements loss mitigation strategies, reviews and validates documents, and answers technical foreclosure questions from borrowers
• Analyzes work-out options based on financial impact for delinquent loans, including foreclosure, short sale, reinstatement, deed in lieu and delivers a proposal for the option that yields the best return for the investor
• Works closely with our investors to negotiate loss mitigation strategies
• Sets clear expectations with borrowers and other involved parties about loan status and communicating possible difficult decisions up to the final resolution
• Manage relationships with internal departments and with business partners
• Ensures all updates, analyses, and decisions are administered/tracked in the appropriate systems
• Generates ideas for improvement or increased efficiency and supports the implementation of new ideas and initiatives
• Responsible for periodic and ad-hoc reporting

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