Admissions Coordinator

Job Description

REQUIREMENTS

• Minimum of 2–3 years of experience in customer service, administrative support, data entry, or office coordination.
• Strong written and verbal communication skills, including professional phone presence.
• Ability to manage multiple tasks and priorities in a fast-paced, detail-oriented environment.
• High level of accuracy and attention to detail, particularly when working with data and documentation.
• Comfortable working in systems and maintaining data within a CRM (experience with Anthology or similar platforms preferred).
• Strong organizational and time management skills.
• Ability to work independently while also supporting a team environment.
• Reliable and responsive in handling inbound communication, including phone and email inquiries.
• General computer proficiency, including Microsoft Office and data entry systems.
• Ability to maintain a consistent and reliable schedule.
• During peak enrollment periods, may need to briefly log in outside standard hours to ensure timely completion of student documentation.

RESPONSIBILITIES

• Maintain and update prospective student records within Anthology (CRM), ensuring data accuracy and completeness.
• Generate daily, weekly, and monthly reports to support Admissions performance and tracking.
• Support application processing and ensure all required documentation is complete and compliant.
• Assist the Admissions team with data entry, workflow management, and administrative tasks.
• Monitor and respond to inbound calls, emails, and inquiries, ensuring a high level of responsiveness (target 99% response rate).
• Provide general information and support to prospective students as needed during inbound interactions.
• Collaborate withAdmissions,Financial, and other departments to ensure smooth information flow.
• Support campus events, orientations, and admissions-related activities as needed.
• Maintain compliance with institutional policies, as well as state and federal regulations.
• Uphold professional communication standards and organizational expectations in all interactions.

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