Administrative Assistant
Job Description
JOB DETAILS
REQUIREMENTS
- Experience: At least 1 year in an administrative role, preferably within the construction or contracting industry.
- Technical Skills: Proficient in Google Drive, Spreadsheets, and CRM software.
- Customer Service: Strong ability to manage client interactions with professionalism and efficiency.
- Adaptability: Quick to adapt to changes in tasks and priorities in a dynamic work environment.
- Coachability: Eager to learn new skills and grow with the company.
- Reliability: Highly dependable, with a strong commitment to meeting deadlines and delivering quality work.
- Organization: Meticulous and organized, with exceptional attention to detail.
- Communication: Excellent verbal and written communication skills.
- Remote Work Requirements: For remote roles, candidates must have a quiet, uninterrupted workspace suitable for making calls.
RESPONSIBILITIES
- Inbound Call Management: Answer and manage incoming calls, providing professional and courteous customer service.
- Production Scheduling: Coordinate and maintain project schedules to ensure timely execution of tasks.
- Payroll Organization: Assist in processing payroll, ensuring accuracy and meeting deadlines.
- Recruitment Assistance: Support the recruitment process by screening calls, setting up hiring ads, and organizing interviews.
- Email and Communication Management: Manage the contractor’s email inbox, respond to inquiries, and relay critical information to the team.
- Client Communication: Act as a liaison between clients and project managers, ensuring clear and effective communication.
- Outbound Calls: Schedule estimates and follow up with potential clients to secure new business.
- Expense Tracking: Monitor and document project expenses to support financial management.
- CRM Management: Organize and update the customer relationship management (CRM) system to keep client information accurate and accessible.
- General Office/Administrative Tasks: Handle various administrative duties as needed to support the contractor’s business operations.
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