Specialist Solutions Architect, Billing

Job Description

REQUIREMENTS

• 7+ years of experience in a technical sales, pre-sales, or solutions architecture role, with a focus on billing, subscription, or revenue management platforms
• 3+ years of hands-on experience with the order-to-cash process in a SaaS environment, including subscription lifecycle management, dunning, and revenue recognition
• Strong understanding of revenue recognition standards (ASC 606, IFRS 15) and how they apply to SaaS and usage-based business models
• Experience working with or implementing billing and ERP software (NetSuite, Workday, SAP, Zuora, BillingPlatform, or similar)
• Strong knowledge of software engineering and API integration patterns
• Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
• A proven ability to build strong collaborative working relationships with business partners
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

Preferred qualifications

• Experience integrating RESTful APIs into web applications
• Familiarity with complex billing scenarios: usage-based pricing, tiered models, multi-entity revenue recognition, or hybrid subscription and consumption models
• Experience with CRM platforms and their integration with billing systems
• Experience as a subject matter expert in a relevant industry, vertical, or product

RESPONSIBILITES

• Act as a subject matter expert on our client’s Billing, Invoicing, and Revenue Recognition products to accelerate opportunities
• Demonstrate a deep understanding of the order-to-cash process—including subscription and usage-based billing, dunning, proration, and revenue recognition workflows—and how these map to our client’s platform
• Conduct deep discovery of customers’ existing billing architecture and business model to architect solutions that align our client’s capabilities with their quote-to-cash requirements
• Advise customers on how to design for complexity: mid-cycle upgrades, entitlement management, multi-currency revenue recognition, and integration with ERP systems (NetSuite, Workday, SAP)
• Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations
• Partner closely with the Billing product sales team and actively drive opportunities for our client’s largest customers, leading solution strategy and owning key customer relationships
• Serve as a “Voice of the Customer” to drive product and feature request prioritization
• Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence our client’s billing product roadmap
• Act as an escalation point to drive complex technical issues to resolution with our client’s engineering team
• Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Are you interested in this position?

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